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Manager of Diploma Services
| VSA | Full-time | Fully remote
, ,Veritas Press is a Christian organization dedicated to providing the best classical Christian education materials and services anywhere. We are in need of a Manager of Diploma Services to manage our online K-12 school's (Veritas Scholars Academy, VSA) full-time Diploma Program and its academic advisors in service to VSA’s full-time families and their students.
Some Responsibilities:
- Supervise Academic Advisors – Recruit, train, evaluate performance, and support daily operations, ensuring exceptional service to families.
- Support Course Planning – Assist Advisors in course planning, consultation reviews, and help with difficult academic cases.
- Track and Analyze KPIs – Monitor and review key performance indicators to assess and improve advising services.
- Conduct Meetings and Training – Lead monthly Advisor meetings, update training materials, and facilitate back-to-school seminars.
- Coordinate with School Leadership – Attend weekly and monthly meetings with leadership and consultants to ensure program alignment.
- Oversee Student Transitions – Manage Advisor assignments, withdrawals, and reassignment requests per set parameters.
- Supervise Diploma Program – Manage and coordinate communication, documentation, and contribute to Diploma-related events like graduation and the virtual college fair.
Skills and Qualifications:
- Conversant with and supportive of the Reformed faith and classical Christian education
- Skilled in effective, winsome communication via phone and email
- Understanding of VSA curriculum and services
- Understanding of VSA graduation requirements
- Is energized by interactions with students and families
- Works diligently day to day under direct and indirect supervision
- Three years’ experience in an educational environment in an administrative role
- Minimum two years’ experience as a teacher
Physical Demands:
- Standing, walking and sitting for long periods of time
- Extensive typing on QWERTY style keyboard
- Extensive viewing of lighted computer monitor
- Speaking and hearing
- Reaching and bending
- Using hands to perform tasks
Education:
- A Bachelor’s degree from an accredited college or university.
- An advanced degree is highly desirable.
Instructions:
- Be sure to answer all questions marked with an * on the application; they are required
- If you're not sure of any of the other answers, leave them blank
- Please upload a resume; we prefer PDF format
- In the Cover Letter section, please write us a brief note to tell us why you're applying; it can be as formal as you want it to be; we just want to get to know you
- After you submit your application, you cannot edit it
- If you close the application without clicking the SUBMIT button, your details will not be saved; you'll have to start over